Support
The help you need to keep your CODA solution running smoothly
As part of the CODA 2deliver offering, Support gives you friendly, professional, effective help, through a network of support centres around the world. Our team helps you quickly and effectively solve any problems that you experience with our products.
We have support centres in North America, Asia-Pacific and Europe, providing help in a wide range of languages. In each centre, we have teams of highly skilled, professional support analysts who are eager to answer your questions and deal with any queries or issues you have with your CODA software.
With 25 years’ experience of helping customers from all over the world, our team combines a wealth of general and specialized expertise to help customers, by using:
- experience and understanding of the real-life situations our products are used in
- in-depth knowledge of using and optimizing each application
- the ability to identify and solve technical problems and
- complete technical knowledge of each software application.
If you experience a particularly difficult problem or code-related software issue, our support analysts have access to skilled product teams and the development resources necessary to find a solution. You can rely on us for the right level of expertise when you need it.
A dedicated support phone line is available during normal working hours, or you can log your issue at any time via the Support website. This also offers information and resources that may help you address simple issues yourself. We can provide a range of extra support, if you think you will need help outside office hours or if you need experts to work with your staff.More...
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- (Page 2/3) - Standard Support
- (Page 3/3) - ‘Follow the sun’ Support

